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Privacy Policy

A legal disclaimer

Welcome to SUNO Stay. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.sunostay.com] (the “Site”).

 

Please read this policy carefully. By using the Site, you consent to the practices described in this policy.

 

 

1. Information We Collect

 

 

a. Information You Provide

 

We collect personal information when you:

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  • Contact us via forms or email

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This may include:

 

  • Full name

  • Guest preferences and special requests

 

b. Information Collected Automatically

 

When you use our Site, we may automatically collect:

 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral website

  • Date and time of visit

 

This information is used for analytics, website optimization, and fraud prevention.

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2. How We Use Your Information

 

We use your information to:

 

  • Respond to inquiries and requests

  • Provide personalized guest service

  • Send important updates and promotional offers (with your consent)

  • Improve the functionality and security of our website

  • Comply with legal obligations

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3. Sharing Your Information

 

We do not sell your personal information.

 

We may share it with:

 

  • Service providers (e.g., payment gateways, email services) solely to perform services on our behalf

  • Legal authorities, if required to comply with law or to protect our rights

  • Third-party platforms, such as Airbnb or Naver, when you book via those services

 

All third parties are contractually required to protect your data in accordance with this policy.

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4. Cookies & Tracking

 

We use cookies to enhance your browsing experience. Cookies help us:

 

  • Remember your preferences

  • Understand how users interact with the Site

  • Improve performance and features

 

You can control cookies through your browser settings.

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5. Data Retention

 

We retain your information only as long as necessary to:

 

  • Provide services

  • Comply with legal and financial obligations

  • Resolve disputes

 

Once no longer needed, your data will be securely deleted or anonymized.

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6. Your Rights

 

Depending on your location, you may have the right to:

 

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Object to processing or withdraw consent

  • Lodge a complaint with a data protection authority

 

To exercise any of these rights, contact us at contact@sunostay.com.

 

 

 
7. International Transfers

 

If you are accessing our Site from outside South Korea, please note that your data may be transferred to—and processed in—South Korea, where our servers and operations are located.

 

We ensure that your data is handled with the same level of protection as required by applicable laws.

 

 

8. Security Measures

 

We use industry-standard measures to protect your data, including:

 

  • SSL encryption

  • Access controls

  • Regular monitoring

 

While we take reasonable steps, no method of transmission over the Internet is 100% secure.

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9. Children’s Privacy

 

SUNO Stay does not knowingly collect data from children under 13. If we discover we have inadvertently collected such information, we will delete it promptly.

 

 

 
10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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Last updated: 9/17/25

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